Privacy policy
This English translation is provided for information only. The French version prevails.
Who is responsible for your data
MEIN LIEBER, SARL with a share capital of €500, 54B rue Étienne Gros, 69630 Chaponost, RCS Lyon 131 869 539, represented by its manager, Amélie Goumillou.
For any question about your data: contact@meinlieber.fr
The data we collect
When you write to us, through the contact form or by email: your name, email address, phone number, country and message.
When you buy: your first and last name, your billing and delivery addresses, your email and phone number, as well as payment-related information. We never receive your full card number, which is handled by our payment provider.
When you browse: the technical data needed for the website to work and stay secure, such as the IP address recorded in the server logs.
We do not collect any sensitive data and do not carry out any profiling.
Why we use it
To answer your questions and send you a pro forma invoice, at your request.
To process your order, delivery and after-sales service, in performance of the sales contract.
To issue invoices and keep our accounts, as required by law.
To tell you about our new pieces, only if you have agreed to this. You can withdraw your consent at any time.
To keep the website secure, on the basis of our legitimate interest.
Who has access to it
Your data is used by MEIN LIEBER only. It is never sold or rented. It may be passed on, as far as they are concerned, to our bank and payment provider, the carrier delivering your piece, our accountant, the website host and our email provider, as well as to authorities that lawfully request it.
How long we keep it
Enquiries that do not lead to a sale: 3 years after our last exchange.
Customers: for the duration of the business relationship, then 3 years to tell you about our pieces, unless you object.
Invoices and accounting records: 10 years, as required by law.
Server logs: 12 months at most.
Cookies
The website uses only one technical cookie, needed for it to work and deleted after two hours. It does not require your consent. No advertising or audience measurement cookies are placed.
Your rights
You can at any time access your data, have it corrected or deleted, restrict its use, object to its processing, withdraw your consent and ask to receive it. Write to us at contact@meinlieber.fr: we will reply within one month.
If you believe your rights are not being respected, you can lodge a complaint with the CNIL, www.cnil.fr.
Updates
This policy may change. Version of 10 November 2026.